Financial Services Guide
This Financial Services Guide (FSG) is designed to assist you in deciding whether to use any of the financial services we offer as outlined in this document.
This FSG contains information about:
- Who we are;
- How we can be contacted;
- What financial services we can provide to you;
- How financial advice is documented;
- How we, our authorised representatives (and any other relevant persons) are remunerated;
- Any of our associations or relationships that might be expected to influence our financial services; and
- Our internal and external complaints handling procedures and how you can access them.
Other documents you may receive:
When your financial adviser provides you with financial planning services you may also receive:
- A Statement of Advice (SoA) or Record of Advice (RoA) which contains information about the advice provided to you to help you decide whether to act on the advice;
- How we can be contacted;
- A Product Disclosure Statement (PDS) which provides information about a product to help you decide whether to purchase that product.
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